All content on this site remains the property of the author, Tillymin services, unless otherwise stated.
that any personal information we may collect about you will only
be used for the purposes indicated in our policy. It is important
to us that you are confident that any personal information we
collect from you or is received by us, will be treated with appropriate
respect ensuring protection of your personal information. Our
commitment in respect to personal information is to abide by the
National Privacy principles for the protection of personal information,
as set out in the Privacy Act and any other relevant legislation.
When we refer to personal information we mean information from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained.
How Do We Collect Your Personal Information?
Where reasonable and practical we will collect your personal information only directly from you.
To Whom Will We Disclose Your Personal Information?
Where possible, we will inform you, at or before the time of collecting your personal information, the types of organisations that we intend to disclose your personal information to. Prior to disclosure of any of your personal information to another organisation, we will take all reasonable steps to satisfy ourselves that:
- The organisation has a commitment to protecting your personal information at least equal to our commitment
- You have consented to us doing so
Access To Your Personal Information
We will provide you with access to the personal information we hold about you and give you the ability to change and update that information by logging into our site.
How Safe And Secure Is Your Personal Information That We Hold?
We will take reasonable steps to protect your personal information by storing it in a secure environment, and when the information is no longer needed for any purpose for which the information may be used or disclosed, it will be destroyed or permanently de-identified. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.
Our checkout process is secured using "SSL" technology and you can rest assured that we take the highest of care with all personal details you send to us electronically or provide in other ways.
If you have any concerns with the security of our website, please contact us. We are always happy to take orders over the phone if you are in any way worried.
Who do you contact?
If you have any queries regarding the information held about you or would like to know more about our service you can do so by emailing us via our contact form within the contact us page.
Please choose your items carefully as we do not give refunds or exchanges for non-faulty products.
As per the guidelines published by the Queensland Department of Fair Trading, you are entitled to return goods (within 7 days) and ask for a refund, exchange or repair if the goods you purchased:
- Have a fault that you could not have known about at the time of purchase;
- Are not the same as the description provided by the salesperson or advertisement;
- Do not match the sample you were shown at the time of purchase; and/or
- Do not do the job as you were led to believe.
We do not offer any guarantee as to suitability for purpose. It is your responsibility to ensure all items ordered are compatible and suitable for the purposes you have ordered them for.
If you feel that your return falls outside of our policy, then you will need to contact us first to confirm if your return can be accepted.
© 2003 - 2008